Frequently Asked Questions

Do I need an account to order?

No need, you can shop as our guest and check out easily. However, if you want to enjoy promos/discounts, view your order history and make your next shopping experience much easier, we recommend that you create a new account.


How will I get my order?

You will receive a call to confirm your order. It is important to put in a valid phone number where you can easily be reached.


How long will it take for my order to arrive?

Our fulfillment team typically delivers orders within the day.


How much is the delivery charge?

We charge a flat fee of only P50. Fee is subject to change without prior notice. With factors to consider like km distance from our fulfillment warehouse.


Can I cancel my order?

Yes, you can call our customer service prior to the delivery or advise our representative to cancel the order anytime.


Do you accept credit cards?

Not at the moment. We cater only to COD, cash on delivery.



Polomolok.com is the first online store in the Municipality of Polomolok. Covid19 has since changed the landscape of shopping all around the globe, in order to cope up with the demands of the new normal, general community quarantine and the like, Polomolok.com aims to help flatten the curve by contributing to our society thru fulfulling orders of major enterprise online. Our company envisions a platform where convenience meets safety of the people. From the comfort of your homes, you are now able to purchase essential items, delivered straight to your doors. Our company prides itself with competitive pricing of quality goods & services and personal touch to our valued customers.

Online shopping is the new normal. Let us help save lives by shopping online. At Polomolok.com, we are at your service. Enjoy shopping with us.